Reviewer Bios

Marcia Young has almost 20 years of experience in the publishing industry, all of it related to human resources, education and training. She is a graduate of the University of Minnesota, and started her career at a consulting firm that specialized in corporate training programs. She spent five years in Japan, where she wrote speeches, worked for an educational publisher and served as a technical editor for educational materials and assessments. Since then, she has worked for three major publishing houses in the US, all with a focus on education, assessment and training curriculum development. Marcia has written over 50 book reviews and has interviewed numerous authors, all in the leadership, professional development, adult learning and training arena. Currently she is the owner of, which gives her a vehicle for serving the needs of consulting and training firms, including social media management, proposal development, press release and whitepaper writing, amongst other services.

Jane Bozarth is an internationally known trainer, speaker, and author. A training practitioner since 1989, Jane is a graduate of the University of North Carolina at Chapel Hill, has an M.Ed. in Training and Development/Technology in Training from NC State University, and completed her doctorate in Training and Development in 2008. She is the author of Pfeiffer’s E-Learning Solutions on A ShoestringBetter Than Bullet Points: Creating Engaging E-Learning with PowerPointFrom Analysis to Evaluation, with Jim Kouzes & Barry Posner, The Challenge Continues and, Social Media for Trainers: Techniques for Enhancing and Extending Learning.  In addition to her work as Elearning Coordinator for the state of North Carolina, USA, Dr. Bozarth has a longstanding collaborative relationship with InSync Training, LLC and serves as their Social Media Strategist.

Jeff South has over ten years experience as corporate trainer in the telecommunications, wireless, and customer service industries.  His career started at SBC in 2000, where he facilitated new hire, sales, and product knowledge training.  From 2005-11, Jeff worked for U.S. Cellular as an instructor, specializing in new hire training for sales and customer service and leadership training.  He has facilitated training on systems knowledge, soft skills, sales, and call center operations.  He is currently pursuing his Master of Arts in Training and Development from Roosevelt University, and is due to graduate in December 2011.

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